Often CRM – Customer (or Constituent) Relationship Management systems are an addition to a project – and the Drupal CMS offers a relatively seamless integration with CRM functionality. This Auckland community agency, however, came with specific requirement for a CiviCRM system – and they already had a site, with a capable, but less sophisticated CMS. And five different databases they needed to integrate. No strangers to CiviCRM, we were able to integrate NSCSS’s databases into civiCRM, and upgrade the site to Drupal CMS, with a bonus usability-focused design refresh.